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Privacy Policy

Last updated: January 2025

At Rafiki Hostels (herein referred to as "Rafiki Hostels", "we", "us" or "our"), we are committed to protecting the privacy and security of our guests' personal information. We guarantee that all personal data collected from our customers is handled in accordance with the principles of legitimate business purpose and transparency, aiming to protect your privacy online.

Section 1

Information We Collect

Personal Identification Information

  • Name
  • Age
  • Nationality
  • Passport or identity card numbers
  • Contact information (email, phone, address)

Payment Information

  • Credit card details
  • Billing addresses
  • Payment history

Stay Information

  • Dates of stay
  • Preferences
  • Feedback

Technical Information

  • IP addresses
  • Browser type
  • Operating system
  • Device information

Other Information

  • As required by local governmental authorities
Section 2

Data Retention

We retain your personal details until they are no longer necessary for servicing your requests or bookings, or as required for legal and business purposes.