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Cancellation Policy

Last updated: January 2025

7
days

Minimum notice required for free cancellation

Section 1

Refundable Bookings

If you've booked a refundable rate through our website, you're required to cancel at least 7 days (168 hours) before your scheduled check-in time in order to be eligible for a refund.

Section 2

Late Cancellations

Cancellations made less than 7 days before check-in will result in a charge equivalent to the entire stay.

Section 3

Early Departure

Please note, no refunds will be issued for guests who decide to shorten their stay after check-in.

Section 4

Camps & Multi-day Trips

  • Non-refundable: up to 30 days before a camp/trip
  • Partial refund: 50% refund up to 45 days before a camp/trip
  • Fully refundable: up to 60 days before a camp/trip
Section 5

Events & Day Trips

Events and day trips are refundable 7 days before the date. Otherwise, they are non-refundable.