Cancellation Policy
Last updated: January 2025
7
days
Minimum notice required for free cancellation
Section 1
Refundable Bookings
If you've booked a refundable rate through our website, you're required to cancel at least 7 days (168 hours) before your scheduled check-in time in order to be eligible for a refund.
Section 2
Late Cancellations
Cancellations made less than 7 days before check-in will result in a charge equivalent to the entire stay.
Section 3
Early Departure
Please note, no refunds will be issued for guests who decide to shorten their stay after check-in.
Section 4
Camps & Multi-day Trips
- Non-refundable: up to 30 days before a camp/trip
- Partial refund: 50% refund up to 45 days before a camp/trip
- Fully refundable: up to 60 days before a camp/trip
Section 5
Events & Day Trips
Events and day trips are refundable 7 days before the date. Otherwise, they are non-refundable.